Question 1

Where are you based and how far do you travel?

Accepted Answer

We're based in Northwich, Cheshire. Most of our work is inside a 45-minute radius. We do take on larger projects further afield, but it needs to make sense for both sides.

Question 2

Do you do design work or only installation?

Accepted Answer

We're installers and craftsmen first. For most projects we're happy to sketch out a simple layout and talk through materials. For larger redesigns, we work alongside landscape designers rather than replacing one.

Question 3

How are you priced?

Accepted Answer

Every quote is itemised in writing. We break down materials, labour, and any ground prep so you can see exactly what you're paying for. There are no hidden extras introduced mid-job.

Question 4

How long does a typical job take?

Accepted Answer

A standard patio is usually 1-2 weeks. A full resin driveway including base prep is 2-3 weeks. Brickwork varies by scope. We give a realistic timeline in the quote and stick to it.

Question 5

What about guarantees?

Accepted Answer

Workmanship guarantee on every project. Material warranties pass through from the supplier (resin, paving, etc.). We're on the end of a phone afterwards, not gone the day we're paid.

Question 6

Do you only work in summer?

Accepted Answer

We work year-round. Weather affects resin installation and certain concrete work, but brickwork, walling, and most paving carries on through the colder months.

Question 7

How quickly can you start?

Accepted Answer

Depends on the time of year. Spring and summer book up first. We'll tell you honestly when we could start and hold the date once it's agreed.